Maintenance Request

There are two types of maintenance requests, non-emergency and emergency. It’s important to understand what qualifies as an emergency. Below you’ll find a list of some things that qualify as an emergency.

If you are experiencing any of the maintenance emergencies listed below or notice anything that may cause harm or injury to a person or damage to the building, please call us immediately at 608-227-2550.

  • Refrigerator / Freezer not cooling
  • Only toilet not flushing / clogged
  • Water leaks or floods
  • No hot water
  • No heat from October – April
  • No air conditioning (June – August when outside temperature is over 85)
  • Door won’t lock / unlock
  • Anything that may cause harm or injury to a resident or building
  • Fire or smoke
  • Natural gas smell
  • No Electricity even after breakers and GFCIs have been checked by tenant

If you are not experiencing any of these maintenance emergencies, please fill out the form below.

  • Please describe your request in detail.
  • *Please note, that by submitting this request you are giving HUM-West Wilson Staff permission to enter your apartment to make any repairs necessary.
  • This field is for validation purposes and should be left unchanged.